Shipping

Let's get your Wax Seal Stamp gear shipped safely and quickly to your neck of the woods. From coast to coast in Australia, across the ditch to New Zealand and beyond, we've got this.

Time to get real about transit times: they refer to the estimated time it takes to deliver your order from the date of despatch (usually as quickly as the same or next business day!). View our current production times below:

View Production Times

Australia

Standard (Australia Post)

$9 flat-rate, free for orders over $50

Up to 10 business days

Express Post (Australia Post)

$13 flat-rate $5.99 for a limited time

1 to 3 business days

DHL Express

From $23, calculated at the checkout

1 to 3 business days (metro areas, choose Express Post outside of metro)

Melbourne Same Day Courier

From $39, calculated at the checkout

For orders placed before 11am delivered within metro Melbourne

New Zealand

International Standard (Australia Post / Post NZ)
From NZD $13, free for orders over NZD $99
7 to 12 business days

International Express (Australia Post / Post NZ)
From NZD $23, calculated at the checkout
5 to 8 business days

DHL Express
From NZD $54, calculated at the checkout
2 to 4 business days (metro areas, choose International Express outside of metro)

Everywhere Else

We ship to New Zealand, USA, the UK and in some cases you can pay in your local currency. If your location isn't listed and you'd like to place an order, ask us.

Customs and Import Duties

Deliveries to countries outside of Australia may be subject to customs duties and taxes levied by the destination country, for which you (or your recipient) will be liable. If you or your recipient refuse your delivery, you’ll be responsible for the original delivery charges, any applicable tax and duties charges, and the cost of returning the package. Get in touch if you have any questions.

Returns

You'll love whatever you order from us, with all items checked for quality and accuracy. Items engraved or made to order (including Wax Seal Stamps and Self-Adhesive Wax Seals) can’t be returned or exchanged since they're crafted just for you.

Carefully check your artwork proof, this is your chance to make sure your artwork is correct before your stamp/seals head into production. Pay special attention to small details and spelling, sometimes things get lost or missed. Reproduction after after proof approval will incur a full production fee to get things going again, so check twice before you say OK.

If you'd like to request a return, let us know within 3 days of receiving your gear and we'll help you out. Our full Refund Policy is here.

Contact us

Chat with a Wax Seal Stamp expert. Head to our Customer Service page for other ways to get in touch.

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