Same or next day despatch: We'll do our best to ship your order (including custom and personalised stamps) on the same or next business day. This'll depend on how busy we are, the quality of your artwork and artwork proof approval. Once despatched, your order will be shipped via the method you select at the checkout. If you have any questions at all, let us know!

AUSTRALIA - PARCEL

• Standard
• 2-9 days transit
• $8 flat-rate
• Free for orders over $49
• Express Post
• 1 day transit (to these postcodes)
• 2-4 days transit (everywhere else)
• $12 flat-rate
• despatched same or next day business day from Melbourne (includes custom/personalised stamps, after artwork approval)
• delivered by Australia Post
• ✅ full end-to-end tracking
• ✅ delivers to your home, work, PO Box or Parcel Locker

AUSTRALIA - PRIORITY LETTER

• 2-6 days transit
• $5 for up to 2 selected small items
• despatched same or next day business day from Melbourne
• delivered by Australia Post 
• ✅ full end-to-end tracking
• ❌ no Parcel Locker deliveries
• ✅ delivers to your home, work or PO Box

AUSTRALIA - DHL EXPRESS

• overnight delivery for orders placed by 11AM
• option to deliver by 9:00 or 12:00 for selected locations
• ⚠️ signature required on delivery
• rates calculated at the checkout
• ✅ full end-to-end tracking
• ❌ no PO Box deliveries

MELBOURNE - SAME DAY COURIER

• available for orders placed by 11AM
• same day delivery by 5PM within metro Melbourne
• from $15 (calculated at checkout)
• we'll be in touch to confirm your delivery
• ⚠️ signature required on delivery

NEW ZEALAND / WORLD

• Standard International
• 4-15 days transit
• from AUD $13.45 calculated at checkout
• Free for orders over AUD $99
• Express International
• 2-4 days transit (to major metro cities)
• from AUD $25.11 calculated at checkout
• ⚠️ signature required on delivery
• DHL Express
• 1+ day calculated at checkout
• from $32.02 calculated at checkout
• option to deliver by 9:00 or 12:00 for selected locations
• ⚠️ signature required on delivery
• rates calculated at the checkout
• ✅ full end-to-end tracking
• ❌ no PO Box deliveries

Every country has different laws and taxes, so take this into consideration when placing an order. Any taxes, fees, duties or charges imposed by international authorities are beyond our control.

RETURNS

You'll love whatever you order from us! But if you do find you need to return something, let us know before you send your gear back. Unfortunately, personalised/custom wax seal stamps can not be returned or exchanged (they're made just for you!).