Customer Service

Chat with a Wax Seal expert. You'll find instant answers alongside every product in our store, on our Shipping and Production Time page and in our FAQ. However, we're always around if you still need help. Use the form below, email us at or live chat with us. We're usually online during business hours, Melbourne time.

Instant 'Quotes'

We're an online store, so your 'quote' is the total in your shopping cart. Add items to your cart for an instant total. Place an order online at any time and make payment at the checkout. Tax invoices are available immediately after you place an order.

Send us a Message

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Send us a Letter

Write us a letter, seal it, and we'll write you back. Send your mail to:

Kustom Haus
PO Box 1451
St Kilda South VIC 318
Australia