Customer Service

Chat with a Wax Seal expert. You'll find instant answers alongside every product in our store, on our Shipping and Production Time page and in our FAQ. However, we're always around if you still need help. Use the form below, email us at or live chat with us. We're usually online during business hours, Melbourne time.

Need a quote? You've already got one

Your cart total is your quote — live and instant. Just add the items you’re after, and the total updates automatically. Once you check out, you’ll get a full tax invoice instantly. Easy as that.

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Send us a Letter

Write us a letter, seal it, and we'll write you back. Send your mail to:

Kustom Haus
PO Box 1451
St Kilda South VIC 3182
Australia