Orders are currently despatched on the same or next business day (includes custom and personalised wax seal stamps).

Australia

Australia Post Parcel with Tracking

Orders over $59 ship free across Australia! All parcel rates include full end-to-end tracking.

Australia Post Priority Letter without Tracking

Just grabbing a pack or two of Flexible Sealing Wax or Cleaning Sticks? Now you can ship them by regular mail for just $2.50 or $3.50. Keep in mind that regular mail has no tracking.

International

If you're not in Australia, never fear. We can most likely ship to your neck of the woods. More info.

We ship to a bunch of places including Belgium, Canada, China, Croatia, Denmark, Estonia, France, Germany, Hong Kong, Hungary, Ireland, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, Slovenia, South Korea, Spain, Sweden, UK and USA.

*STANDARD SHIPPING WITHIN AUSTRALIA

• 1-6 days transit time from Melbourne
• Ships same or next day business day*
• $8 flat-rate, free for orders over $59
• Shipped via Australia Post with full end-to-end tracking
• Ship to a PO Box or Parcel Locker and receive your order any time, day or night 

*Ordering a Custom Design or Double Character Wax Seal Stamp? Your order will ship after you approve your artwork proof, so keep an eye on your email inbox.

^EXPRESS SHIPPING WITHIN AUSTRALIA

• 1 day transit time from Melbourne (within the Express Post network)
• Ships same or next day business day*
• $12 flat-rate
• Shipped via Australia Post with full end-to-end tracking
• Ship to a PO Box or Parcel Locker and receive your order any time, day or night

*Ordering a Custom Design or Double Character Wax Seal Stamp? Your order will ship the next business day after you approve your artwork proof, so keep an eye on your email inbox.

°INTERNATIONAL POST STANDARD - FROM $19 AUD

• 6+ days transit time from Melbourne
• From $15 to $29 AUD (depending on weight and location)
• Shipping locations include Belgium, Canada, China, Croatia, Denmark, Estonia, France, Germany, Hong Kong, Hungary, Ireland, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, Slovenia, South Korea, Spain, Sweden, UK and USA
• Full end-to-end tracking

While generally very speedy, allow up to 30 days for international orders (considering delays, and customs clearance times). Every country has different laws and taxes, so take this into consideration when placing an order. Any taxes, fees, duties or charges imposed by international authorities are beyond our control.

ªINTERNATIONAL POST EXPRESS - FROM $45 AUD

• 2-4 days transit time from Melbourne to metro cities
• From $45 AUD, calculated at the checkout
• Full end-to-end tracking
• Signature required on delivery

Every country has different laws and taxes, so take this into consideration when placing an order. Again, any taxes, fees, duties or charges imposed by international authorities are beyond our control.

RETURNS

You'll love whatever you order from us. But if for some reason you need to return or exchange something just let us know and we'll organise it for you. You can return or exchange an item within 30 days of purchase (as long as it's fit for re-sale, yeah?).

There are a couple of things things that can't be returned including personalised stamps (engraved to order), sale and bulk order items unless the product is faulty. We'll totally cover the cost of return shipping if your order is faulty or incorrect.

For change-of-mind returns and exchanges, shipping is at your expense. Sadly, we can't refund shipping costs. The full cost of shipping will be deducted from the refund of any orders that qualified for free shipping or received a promotional shipping price.